for clubs

For clubs & venues

Run the whole club week from one place.

See lessons, courts, coaches, members, guest hire, payments and front-desk decisions together as the week changes.

The whole week on one board.

See lessons, member bookings, guest hire and blocks by court or coach. Open one and you see who is teaching it, how many places are left and what has changed since it was booked.

The Harbourline Racquet Centre schedule board for one Friday: every court as a row, lessons and member bookings across the hours, how much of the day each court is used, and the free-now, conflict, block-off and new-booking controls above it — Board, Issues and Workload in one schedule · Harbourline Racquet Centre (demonstration organization)

Decisions do not disappear into chat.

A sub request, a class transfer, a deleted session or a cancellation reaches the office with its session and its reason. Decide it once, and the coach, the family and the roster all show the answer.

The decision inbox filtered to sub requests: the most urgent cover under NOW with its class, court, date and countdown, each request quoting the coach’s own reason — Every decision arrives with its context · Harbourline Racquet Centre (demonstration organization)

Members and guests book their own court, at your rate.

Members and guests book court time at the rate you set for that court. Paid online, paid in cash at the desk or on the card terminal — it all lands on the same booking, and in the same drawer count at closing.

Start with records you can trust.

With managed onboarding we bring your people across — who belongs to which family, and who can sign in — and check them with you before anyone does. We set up the classes and the schedule with your team.

Create your club →

Fill the club

Bring new members in, and keep the ones you have.

A public page in your club’s own colours takes trial requests, a lead workbench keeps every one of them answered on time, and retention signals catch members before they drift away.

The front door, the lead workbench, retention signals and the office email inbox come with Plus and Complete. The office line — one pinned chat per household and per coach, staffed by your team — and the class group chats are in every plan.

Plus and Complete

Front door & lead workbench

Every enquiry answered before it goes cold.

Switch on a page at your own link and share it anywhere—with a QR code you can print on a flyer or a poster. Requests arrive with where they came from, and a quiet 24-hour clock keeps the overdue ones at the top of the office inbox.

One timeline per lead, with follow-up nudges Academy proposes and a person sends—never automatic.
Household match and conversion flag families you already know and count who joined, and where they came from.
Retention signals show you who has stopped turning up and whose membership runs out soon — on their own page and in the office inbox.

The trial-request workbench: every enquiry as a row with its email, phone, the audience, and the child and notes where the family gave them, plus a status you move from New through Working to Converted

The club’s public join page in a phone browser: request a trial or create an account, with an English, Dutch and Spanish switch at the top

Three club stories

Run the day. Count the money. Settle the cancellation.

The courts, the money at the desk and what a family is owed stay attached to each other all day.

01 · Run the day

Up early, and the day is already on the dashboard.

Harbourline Racquet Centre's Friday opens with 8 lessons on the floor, 6 coaches working, 32 court bookings and 21 unread messages — and a Needs You strip that turns every open item into a number: 59 season-end reviews, 13 cancellations, 13 trial requests, 12 age-band reviews and more, each one click from being handled.

OpenThe day's lessons, coaches and bookings, before anyone asks.
Needs youTen queues collapse into one strip of counts.
ActEvery count is a link straight to the queue.

The Harbourline Racquet Centre office dashboard: a Needs You strip counting season-end reviews, cancellations, trial requests and age-band reviews, then eight lessons today, six coaches working, thirty-two court bookings and twenty-one unread, with every session listed by coach — Harbourline Racquet CentreNeeds you: 59 season-end reviews · 13 cancellations · 13 trial requests

02 · Court hire → cash-up

Every court has a rate. Every evening the drawer has to match.

Harbourline's ten courts each carry a surface, a tier and an hourly rate the office sets once. At closing the desk counts the drawer, and the till says what should be in it — card and online have already settled themselves, so cash is the only thing anyone counts. Most days match to the cent; when one doesn't, you can see the gap and the day it happened on.

SetTen courts, each with a surface, tier and rate.
TakeCard and online settle themselves; the desk counts the cash.
CloseCounted, recorded and the difference, day by day.

03 · A cancellation, resolved

A weather cancellation stays open until someone closes it.

Junior Development's Saturday session was called for rain; four players are still owed a makeup, credit or refund. It sits in the decision inbox — one of 13 cancellations waiting — until the office says which one it is and writes down why.

FlaggedThe cancellation joins the queue with its reason.
ReviewedEvery affected player and what they paid is right there.
ResolvedMakeup, credit or refund — recorded, not remembered.

The Harbourline Racquet Centre decision inbox with 82 items waiting: every queue filtered along the top, and the time-sensitive trial leads and undelivered messages grouped under NOW — Decision inbox · 82 waiting, 13 of them cancellations

The Harbourline Racquet Centre resolution for a rained-off Junior Development session: the reason recorded, four affected players with their payment status, a resolution set to Makeup lesson and the makeup poll still open — Resolution · reason, players and payment together

1 / 2 · swipe: inbox → resolution

Unresolved cancellations stacked in the office queue: a rained-off Saturday with its makeup poll open on two replacement dates, and a Facility closed session waiting behind it, each carrying its own resolution and note — Outcome · a makeup — attach, reschedule or poll the class · Harbourline Racquet Centre (demonstration organization)

The same cancellation resolved instead as credit: €15.00 on the household account, with one ledger row naming the rained-off session it came from — Outcome · or a €15 credit per enrollment, recorded with evidence · Harbourline Racquet Centre (demonstration organization)

Where the money lands

Member payments settle to your own Mollie account.

Members and households pay your club. Lesson fees, memberships, court hire and desk sales land in your club’s own Mollie account, on your club’s own payout schedule, and every cent of it stays yours.

Your account

Connect your Mollie account once.

Every member and household payment settles to the club. The account, the payouts and the payment history stay yours if you ever leave.

Billed separately

The Academy subscription is its own invoice.

We invoice the club for Academy once a month. That is the only money that comes to us.

One cash-up

Court hire and desk takings close in the same day.

Online card, cash at the counter and the card terminal all close in the same cash-up, split by how it was paid and what it was for. Card and online settle themselves; the office counts the cash.

Recorded

Every euro stays attached to its booking.

A refund, a credit, a ten-euro gap in the drawer — each one keeps the person, the booking and the day it belongs to.

The front desk

A register at the counter, and a day that closes out.

Sell a can of balls, a guest court or a coffee at the counter, take cash or card, and count the drawer at closing. Desk takings, court hire and lesson payments all close in the same cash-up.

The desk runs on the counter iPad or in a browser. Coaches, members and households get native iOS and Android apps alongside the web app.

Academy Complete

Register

A tap-to-sell catalogue with per-item VAT. The desk picks the item; the price and the VAT rate come with it.

Cash and card

Take cash or run the card terminal. Refunds are recorded against the sale that created them.

Daily cash-up

Close the day by payment method and by source — desk sales, court hire, lessons. If the drawer is ten euro light, it says so.

VAT export

Export a day or a week as CSV, per VAT rate, for whoever does your books.

Staff roles

Owner, Office and Front desk each see their own slice of the club, and you can adjust it person by person. The desk can file a refund request; only office and owner move money.

iPad desk mode

A desk-shaped layout for the counter iPad. Whoever is on the floor gets the register and today’s bookings on one screen.

See how the front desk works

Pricing for clubs

Priced by your courts, members and front desk.

Start with the location you run today. The court allowance applies only when you take court bookings.

For one smaller location

Start Core

€99 / month + VAT

Includes one location and up to:

150 active participants
3 coaches
4 courts

The Brightside Tennis Club dashboard, a four-court Start Core organization: fifteen things on the books, with season-end reviews, cancellations, trial requests and age-band reviews waiting — Brightside Tennis Club · Start Core (demonstration organization)

Enroll players, schedule lessons and courts, keep people and payments straight, and message families.

Start on Core →

For one larger location

Start Plus

€199 / month + VAT

Includes one location and up to:

500 active participants
6 coaches
10 courts

The Harbourline Racquet Centre dashboard, a 10-court Start Plus organization — Harbourline Racquet Centre · Start Plus (demonstration organization)

Run the same day-to-day work as Core, plus views that show you where the schedule clashes and which coach or court is carrying too much. Plus also opens the public front door, the lead workbench, retention signals and the office email inbox.

Start on Plus →

For multiple locations

Academy Complete

€349 / month + VAT

Unlimited contracted locations, participants, coaches and courts, with access set for each team.

The Northgate dashboard running three branches from one workspace — a multi-location Academy Complete organization with thirty-one things on the books — Northgate · Academy Complete (demonstration organization)

See schedules, people, payments and open decisions across every location. Complete adds the front desk: register, card terminal, cash-up, VAT export, staff roles and iPad desk mode. See how the front desk works →

Start on Complete →

For hands-on onboarding

Academy Managed

From €499 / month + VAT

For clubs that want help setting up Academy, importing agreed records and training the front desk and coaches.

Plan the setup with your team
Import agreed member and account records
Train office staff and coaches
Named onboarding contact
Priority support

Setup and migration are quoted separately. Custom feature work is not included in the monthly price.

See how onboarding works →

Onboarding is available on every plan. Guided setup, data migration and team training can be added to Core, Plus or Complete; choose Managed when you want that help to stay with you. See how onboarding works →

Create your club See full pricing

Book a walkthrough

Show us your work week.

We’ll walk you through it live — with your courts, your coaches and your rates. A proper demo, or whatever you want to see.