Getting started with Academy
Discuss yourAcademy setup.
Tell us what your organization needs from Academy. Contakt replies by email with the setup requirements.
Sending a request commits you to nothing, and nothing is bought.
Your first message
A few lines are enough. Every field is optional.
Add context (optional)
This opens your email app. You review and send the message there. Nothing you type is submitted or saved by this website.
Or write directly to hello@contaktacademy.com
If your email app does not open
Subject: A request for help from Contakt
Please leave out member lists, details about individual children, bank details and passwords.
Already a member or parent?
For your own lessons, bookings or account, sign in to Academy. Your club’s office can help with your club’s arrangements.
Sign inBefore you plan a move.
Check the current setup requirements for your organization.
Starting your own workspace
Academy Start is not open yet. When it opens, a tennis club in the Netherlands with one location can create its own workspace.
Setting up with Contakt
- For program providers, padel clubs, organizations outside the Netherlands and clubs with more than one location, Contakt creates the workspace for now.
- A program that teaches only at other people's sites cannot be set up yet. Ask, and we tell you where it stands.
Bringing your records across
There is no file import. People and households are added in batches, typed or pasted in by an owner of the account. Classes, coaches and memberships are entered by hand. Sign-ins and passwords are not carried over.
Help from Contakt
Managed gives your organization a named Contakt contact for monthly product help.
What Managed includes for getting started (setting up, moving records, training) is still being decided.
More context, if we need it
You do not need to answer this checklist to contact us. These are the detailed setup questions we may work through if the conversation continues.
You
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Kind of organization
Pick one
It decides which words we use when we reply: courts or spaces, coaches or instructors.
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Organization name
Short text
So we know who is asking.
Where
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Country
Pick one
Academy is set up for the Netherlands first. For another country we check what is needed.
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Sport or activity
Pick any that apply
Academy is set up for tennis first. For padel or something else we check the fit.
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Where it happens
Pick any that apply
A place of your own brings courts, memberships and a front desk into the picture. Teaching at other places leaves them out.
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Places you run
Pick one
Asked only when you run a place of your own.
What you run
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Pick any that apply
We only ask about what you run. Memberships, members booking courts and shop or front-desk sales are asked only of an organization with a place of its own.
Who
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People taking part
A rough number
A rough size tells us how much there is to set up.
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Children take part
Pick one
With children come parents, households and consent.
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Your team
Pick any that apply
It tells us who needs an account and who may want training.
Help and timing
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Help you would like
Pick any that apply
We reply about the help you ask for.
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When you want to start
Pick one
It tells us what to send you first.
Reply to
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Your email
Our reply goes here. It is the last thing we ask.
Keep the first message about your organization.
We do not need member records, personal information about children, passwords, bank details or files to discuss the fit.