Contakt
Create your clubBook a demo

Club and program management software

Run classes, courts, coaches and payments from one shared workspace.

Members book courts. Families join lessons and programs. Coaches see their work. The office sees schedules, attendance, payments and changes together.

Create your club Book a demo See how one week works

Set up your club from €99 a month—or book a 45-minute demo and bring next week’s schedule.

Contakt AcademyOne shared workspace
The Harbourline Racquet Centre office dashboard on a Friday: a Needs You strip counting season-end reviews, cancellations, trial requests and age-band reviews, then eight lessons today, six coaches working, thirty-two court bookings and twenty-one unread, with every session and every member booking listed by name
The native iOS app on a household’s phone: Book a court at Harbourline Racquet Centre, the week strip open on Friday 14, and each court showing how many slots are free with 15:00, 16:00 and 17:00 tappableMember · book a court
The native iOS app on a coach’s phone: the roll call for High Performance Squad on Friday at 16:00, five of nine recorded, each player set to present, absent, late or excused beside their photo-consent stateCoach · roll call
The native iOS app on a household’s phone: every class thread the family is in, each previewing its newest messageHousehold · class chats
Office, coach and household views working from the same schedule, courts, people and decisions · Harbourline Racquet Centre (demonstration organization)
01Members book courtsReserve available courts from the member account.
02Office runs the weekLessons, bookings, blocks and decisions in one schedule.
03Coaches work on the floorCalendar, rosters, roll call and session updates on the go.
04Households stay currentEnrollment, payments and class news tied to each child.

The coordination problem

Court booking in one system. Members in another. Lessons in a spreadsheet.

A booking can be correct while the roster, payment list and group chat are already out of date. In Academy, one decision updates the people, schedule and payment it affects.

Booking

A court move also needs to reach the lesson roster.

Money

A cancellation also needs the right family credit or refund.

Communication

A coach change must reach the office, substitute and both calendars.

One shared week

Every role gets the right view of the same week.

The office decides, the coach delivers and the household follows. A change is made once, and the office screen, the coach’s phone and the family’s app already agree.

One shared weekSchedule · people · decisions · money · messagesA change stays with the schedule, people and payment it affects.
Office

Decides

Capacity, assignments, exceptions and money.

Coach

Delivers

Calendar, roster, attendance and updates.

Household

Follows

Court booking, lesson enrollment, payments and class news.

Your money

Member payments settle to your own Mollie account.

Every euro a family pays goes straight into the club’s own Mollie account—lessons, memberships, camps and court hire—under the club’s name and on the club’s payout schedule. Your Academy subscription is a separate bill, from Contakt to you.

Settles to your account

The club’s name is on the payment.

Family payments land in the club’s own Mollie account, and the payouts, the statements and the bank stay with the club.

Two separate bills

What families pay and what Academy costs stay apart.

Families pay the club. Contakt invoices the club for Academy. The two stay separate in the records, in the exports and at the bank.

Refunds with receipts

A refund stays attached to what it undoes.

Refunds and credits keep the original payment, the household and the reason together, so the office can still answer “what happened here?” in March.

Cash counts too

The drawer closes with everything else.

Cash and card at the desk land in the same daily cash-up as the online payments, split by method and by source. The register comes with Academy Complete.

For clubs and program operators

Start with the work you run.

for clubs

Clubs & venues

You sell access to your space. Run lessons, court bookings, memberships, guest hire and cash-up with coaches and office staff working from the same schedule.

A club schedule board for one Friday: every court as a row, lessons and member bookings laid out across the hours, how much of the day each court is used, and the free-now, conflict, block-off and new-booking controls above it
Harbourline Racquet Centre · demonstration organization
for programs

Academies & programs

You sell enrollment into your sessions. Run classes, camps, parent billing, coach scheduling and attendance while families and coaches see the latest plan.

The Little Rally dashboard for an after-school program: today’s classes and a Needs You strip of season-end reviews, age-band reviews, trial requests and refund flags
Little Rally · demonstration organization
managed

Academy Managed

We run the setup with you. Discovery, verified migration, configuration and training—then a named contact, priority support and first call on the roadmap.

The office roster for one migrated class: nine of eleven places filled, each student marked Active or Waitlist with the date they enrolled and a Mark-as-paid action where the place is not paid, above the season’s colour-coded attendance grid
Places, enrolment dates and the register all carried across before anyone signs in · Harbourline Racquet Centre (demonstration organization)
See everything Academy covers

Three connected workflows

One change reaches everyone who needs it.

The household checkout for a class that started in May: every played session struck through and the €176.00 series reduced to €39.08 for the four still ahead
01 · Enrollment

A household joins; the office roster and class thread update.

The family sees capacity, price, terms and the lessons left before confirming.

Explore workflow
The office coach-cover screen with the coach's own reason quoted and the substitute picker open, marking each coach available or outside availability
02 · Coach cover

A coach calls in sick; the office assigns cover from the session.

The office sees the time and reason, assigns a substitute, and updates the new coach’s calendar.

Explore workflow
The office rain-out case with the reason recorded, all four affected players listed with their payment state, and a makeup poll still open
03 · Cancellation

After a rain-out, every family receives a recorded outcome.

The cancelled lesson, affected families and chosen makeup or credit stay together.

Explore workflow

Communication

One line to every family and coach.

Each household and coach keeps a single pinned chat with the club office, and every class has its own thread. One place to write, one place to look.

In every plan

The office line

One maintained chat with the club office.

Every member household and coach has a single pinned conversation with the office—staffed by the whole admin team, with each reply signed by the person at the desk.

  • Answered by the team, signed by a person. Replies show as “Office (Anna),” so families always know who they spoke to.
  • Per-class group chats. Every class has its thread with attendance and RSVP cards, reactions and read receipts.
  • A notification inbox you can act in. Approvals, decisions and roll calls are answered where they arrive.
  • It updates itself. Badges refresh about once a minute, and email and in-app notifications reach the people who aren’t looking.
The office side of one household’s chat thread, with the family’s question and the office answer signed by the person who wrote it
The native iOS app on a household’s phone: the updates inbox — a cancelled session, a coach note and credit added, each carrying its own Mark read

Front desk

A register at the counter, counted at the end of the day.

Sell a tube of balls, a guest court hour or a regrip at the desk. Take cash or the card terminal. Close the day knowing what was taken, by whom and at which VAT rate.

Academy Complete

The register

Tap to sell, with the VAT already on the item.

The desk catalogue holds your own products and services, each with its own VAT rate. Staff tap what they sold; the till adds up the VAT and puts the sale on the family’s account when there is one.

  • Cash and card terminal. Both settle into the same day, so the drawer and the terminal report agree with the books.
  • A refund the desk asks for, the office approves. Front-desk staff file a refund request; only Owner or Office moves money. The request stays on the payment.
  • A daily cash-up. You count the drawer, Academy shows what it recorded and the difference is written down—by payment method and by source: desk sales, court hire, lessons.
  • VAT export. Download the day or the week as CSV, split per rate, in the shape the bookkeeper asks for.
  • Staff roles. Owner, Office and Front desk each reach a different part of the club, and you can tune it per person when a job doesn’t fit the label.
  • iPad desk mode. The same register, laid out for a tablet on the counter.
The Northgate Central front-desk register: a tap-to-sell catalogue grouped into club services, drinks, equipment and snacks, every item on its own priced button
See how the front desk works

What it does not cost

No commission on a single booking.

Booking platforms take a percentage of every court and every lesson. International suites price a club your size at eight to fifteen thousand a year, all in. Academy is a flat monthly plan and nothing per transaction, so the relationship with your members—and the margin on it—stays yours.

Flat, not a percentage

A busy month costs the same as a quiet one.

Your plan is the same in July as in January. Filling more courts and more classes makes the club more money, not the software.

Your rail, your rates

Payments run on your own Mollie account.

iDEAL and direct debit at Mollie’s own rates, settling under the club’s name. Contakt is never in the middle of the money.

Your data, always

Exportable in open formats, by contract.

Members, enrollments, attendance and payment history are yours to take out whenever you want them, in formats another system can read.

What Academy covers

Everything the club week depends on.

A change to a person, lesson, payment or schedule appears for every office user, coach and household it affects.

01

Programs

Lessons, series, camps, enrollment and attendance.

02

Courts

Schedule, member bookings, guest bookings, court blocks and court use.

03

People

Households, participants, coaches, roles and consent.

04

Money

Prices, payments, receipts, credits and cash-up.

05

Communication

Announcements, class threads and message status.

06

Office

Approvals, exports, change history and schedule views.

Confidence to switch

Switch without losing schedules, payments or history.

Contakt keeps schedules, people, payments and decisions together. Onboarding starts from your real classes, courts, roles and records.

New club

Start on a clean workspace.

Set up classes, courts, coaches and office roles before staff and families enter the workspace.

Existing club

Bring your club with you.

We go through your people, households, logins and past records with your team, and check them with you before anyone signs in.

Payments

Every payment says who paid and what for.

Each payment keeps the family and the thing they bought attached, and lands in the club’s own Mollie account.

Control

Your records leave with you.

Export people, households, schedules, consent and payment records whenever you want. A parent asks what you hold on their child; you export it and hand it over. Consent records, anonymisation and the audit log are in every plan, and our legal documents—data processing agreement, subscription terms and privacy notice—are published at permanent versioned URLs.

Work from the office, court or home

Everywhere you work
Use Contakt in the browser or add it to the home screen
Languages
Dutch, English and Spanish across member, coach and public workflows
Mobile
Runs on phone, tablet and desktop, with native iOS and Android apps
Team views
Office, coach and household views of the same schedules and records

Set up in an afternoon

Create your club, then invite the team.

Start from the plan that fits your club or program. The setup walks you through locations, courts, classes, coaches and payments—so the first schedule is ready before anyone else signs in.

Start Core · €99

One club, ready to run.

One location with up to four courts, three coaches and 150 active participants. Create the club and open enrollment.

Start Plus · €199

A larger club, plus the front door.

One location with up to ten courts, six coaches and 500 active participants. Plus and Complete also open the public join page, and put a respond-by clock on every trial request it collects.

The Northgate dashboard running three branches from one workspace — a multi-location Academy Complete organization with thirty-one things on the books
Academy Complete · €349

Every location together.

Unlimited contracted locations, participants, coaches and courts from one workspace—plus the front desk, with access set for each team.

You are inside Academy the same afternoon. Choose a plan, create your club and start from an empty schedule you fill in as you go.

Create your club

Monthly pricing

Contakt Academy starts at €99 a month.

Start Core covers one location with up to 150 active participants, three coaches and four courts. Enrollment, programs, courts, people, payments, the office line and the weekly schedule are included. Start Plus is €199 and adds the public join page, a respond-by clock on every trial request and a warning when a member starts to drift away; Academy Complete is €349 and adds every location and the front desk.

Start Core · one club€99/ month + VATSee what €99 includes →

Ready to see your operation in Contakt? We’ll map your week, recommend the right plan and outline your onboarding.

Book a demo →
Noah Cladera, founder of Contakt, on a tennis court

Built from the court

The demo starts with next week’s schedule.

Contakt Academy grew from coaching across clubs in The Hague and Amsterdam—where schedules, parents, courts, coaches and payment records all need to agree before the first ball is hit.

Meet the founder

Founding clubs

Five founding contracts. Four still open.

The first founding club is onboarding now. Four places remain. A founding club runs on Academy Complete with hands-on managed service, keeps a direct line to the founder, and helps decide what ships next.

We take a founding club the way we would take a season: your classes, your courts, your records, your team—set up with you, then supported by the person who wrote it.

FAQ

What owners ask first.

How do we get started?

Create your club or program yourself on any plan: choose Core, Plus or Complete, set it up and open enrollment. You start from an empty schedule and fill it in as you go. Want company? Book a demo, bring next week’s schedule and one problem the office needs to solve, and we’ll map your people, payments and current systems and recommend the plan. There are five founding contracts in total and four places are still open; ask if you want one.

What does it cost?

Start Core is €99, Start Plus €199 and Academy Complete €349 per month, plus VAT. Academy Managed starts from €499 per month; setup, migration and the final scope are quoted separately.

Can coaches and families use Contakt on their phones?

Yes. Academy includes native iOS and Android apps for coaches, office staff and households. It also runs in the browser on phone, tablet and desktop, and can be installed to the home screen.

How do our records move in and out?

With managed onboarding we agree which people, families and logins come across, then set up your classes and schedule with your team. Whenever you want your records back out, you export them.

Ready when you are

Create your club, or bring us a real week.

Start your club or program from €99 a month—or book a demo and we’ll run one schedule, one cancellation and one overdue payment through Academy with you.

Create your club Book a demo