Contakt Academy · Pricing

Compare Academy
plans.

Compare proposed monthly prices and features. Managed covers software and monthly help, with the scope agreed for your organization.

Proposed monthly prices, excluding VAT. Package scope and capacity are confirmed in your offer. Signup is not open yet.

Core

Scheduling and class management for your organization.

Proposed · excluding VAT€99 per month

Plan details

In this plan

  • A connected schedule for lessons and places
  • Classes, with memberships and court booking where configured
  • Workspaces for the office, teaching team and families
  • A public page where people create an account
  • Standard support

Not in Core

  • The lead list: trial requests and their follow-up
  • The email inbox for registration mail
  • Retention follow-ups, after repeated absences or when a membership is ending

Plus

Core, plus schedule analysis for coach clashes and teaching hours.

Proposed · excluding VAT€199 per month

Plan details

In this plan

  • Every tool in Core
  • Standard support

In the product today

The schedule views for coach clashes and each coach's hours open from Plus.

Complete

The full Academy toolset, with club retail and the front desk.

Proposed · excluding VAT€349 per month

Plan details

In this plan

  • Every tool Academy offers, switched on as you need it
  • A front-desk register for sales at the counter
  • A store for the items your club sells
  • Standard support

In the product today

The front-desk register and the store are for clubs.

Academy Start is not open yet. When it opens, a tennis club in the Netherlands with one location can create its own workspace.

Setup requirements

Know what you are paying for.

Software
A recurring Academy plan, with its capability and capacity agreed before signup.
Contakt payment surcharge
0%. No fixed Contakt fee per transaction either.
Payment processing
Charged by your payment provider under your own agreement. Rates depend on method, market and account.
Setup and help
Setup and record preparation are scoped separately. Managed is an agreed total monthly price for software and assistance; the software tier is specified in your offer.

What a transaction percentage costs

On €100,000 of annual payments, an extra 1% is €1,000 a year. Contakt’s transaction surcharge on that same volume is €0.

Illustrative arithmetic, not a customer saving or a competitor quote. Subscription, fixed fees, processor charges and tax are outside this example.

Published payment fees compared

Payment processing, software surcharges and marketplace acquisition are different charges. Here are a few published examples.

Published payment fees compared
Provider and marketAdditional feeWhen it applies
Contakt Academy0% + €0No Contakt surcharge on member payments. Payment-provider charges remain separate.
ClubSpark · UK1.4% + 5pBasic and Standard platform fee per transaction, in addition to Stripe processing. Premium is 1.1%. Official fee details
Sawyer · US$1.99 / $3.99Widget orders above $30 through $100 / above $100. Recurring billing and memberships excluded; processing is separate. Official fee details
CourtReserve · StripeNo former 0.2% surchargeNew or updated Stripe integrations avoid the former CourtReserve usage fee. Processor charges still apply. Official fee details

Sources checked 9 October 2026. Different currencies and markets are shown as published, without conversion. Subscription costs are not included. This is a fee comparison, not a total-cost or feature-equivalence ranking.

Sawyer’s help and pricing pages differ on whether a provider can absorb the booking fee. Confirm the payer arrangement in its offer.

Compare the plans

The capabilities, side by side.

Complete has every tool Academy offers. Core leaves out the lead list, the email inbox for registration mail and retention follow-ups. Every plan comes with standard support. What that support commits to is not set yet.

Show the full comparison
What each Contakt Academy plan includes
CorePlusComplete
Price and limits
Price€99€199€349
LimitsCapacity confirmed in your offerCapacity confirmed in your offerCapacity confirmed in your offer
In every plan
Schedule for courts and lessonsIncludedIncludedIncluded
Classes, camps and eventsIncludedIncludedIncluded
MembershipsIncludedIncludedIncluded
Court booking for membersIncludedIncludedIncluded
Attendance registers for coachesIncludedIncludedIncluded
Chat between the office, coaches and familiesIncludedIncludedIncluded
Requests from coaches and families in a single listIncludedIncludedIncluded
A public page where people create an accountIncludedIncludedIncluded
Runs in the browser and installs on a phoneIncludedIncludedIncluded
Dutch, English and SpanishIncludedIncludedIncluded
Your organization's name, logo and colorIncludedIncludedIncluded
Export of your organization's recordsIncludedIncludedIncluded
Standard supportIncludedIncludedIncluded
Not in Core. Whether Plus carries them is not set yet
Lead list: trial requests and their follow-upNot includedNot set yetIncluded
Email inbox for registration mailNot includedNot set yetIncluded
Retention follow-ups after absences and ending membershipsNot includedNot set yetIncluded
From Plus, in the product today
Schedule views for clashes and coach hoursNot includedIncludedIncluded
In Complete, for clubs
Front-desk register for sales at the counterNot includedNot includedIncluded
Store for the items your club sellsNot includedNot includedIncluded

Optional monthly service · Managed

Monthly product help from Contakt

Choose monthly help alongside your Academy workspace. You use the same software and keep the decisions about your club or program.

Managed gives your organization a named Contakt contact for monthly product help.

Sending a request commits you to nothing, and nothing is bought. A person at Contakt reads every request and replies by email.

See how to get started

Or write to hello@contaktacademy.com

Proposed · excluding VATFrom €499 per month

Proposed total monthly price for software and help. The service scope is agreed individually.

Each month

  • A named contact at Contakt
  • Monthly hours allowance — still to be agreed
  • Response targets — still to be agreed
  • Your questions answered by Contakt
  • Your feature requests looked at first. Contakt decides what gets built.

What Managed includes for getting started (setting up, moving records, training) is still being decided.

How much help

Choose the help that fits your team.

  • Run it yourself

    Academy Start: you set Academy up and you run it.

    You create the workspace, enter your own courts, classes and people, and choose Core, Plus or Complete.

    Academy Start is not open yet. When it opens, a tennis club in the Netherlands with one location can create its own workspace.

    For program providers, padel clubs, organizations outside the Netherlands and clubs with more than one location, Contakt creates the workspace for now.

    A program that teaches only at other people's sites cannot be set up yet. Ask, and we tell you where it stands.

    Start your clubComing soonEmail Contakt
  • Run it yourself, with a piece of help

    Academy Start, and a piece of help you ask Contakt for.

    An organization that runs Academy itself can still ask Contakt for help with a specific task, such as moving members in or training staff. The price is still to be agreed.

  • Managed

    For a club or a program that wants a named contact at Contakt and help each month.

    Your organization continues to manage its schedule and enrolments. Contakt provides the agreed product support.

    What Managed includes for getting started (setting up, moving records, training) is still being decided.

Moving from your current tools

There is no self-service file import. An owner enters or pastes people and households, then configures classes, coaches and memberships. Passwords do not transfer. Historical schedules and financial records remain in the old system; any help preparing records is agreed separately.

Email Contakt

Questions

What owners ask about the plans.

  • Are the plans charged per month?

    These proposed prices are monthly and exclude VAT. Annual billing, cancellation and any setup charge are confirmed in your offer before signup.

  • Can we move to another plan later?

    Plan-change terms are still being decided. Ask Contakt about the available options before choosing a plan.

  • How do our people get into Academy?

    There is no file import. People and households are added in batches, typed or pasted in by an owner of the account. Classes, coaches and memberships are entered by hand. Sign-ins and passwords are not carried over. Contakt has no access to your account unless you give a person at Contakt an owner seat.

  • What happens to our data?

    Your organization's records are kept apart from other organizations, and the office can export them. The terms and the data processing agreement are public. They name the companies that help run the service.

    Terms and data processing agreement
  • Who pays the payment provider?

    Payments from your members are set up through your club's own Mollie account. Mollie's fees are between your club and Mollie.

  • Which languages does it come in?

    Dutch, English and Spanish, on every plan. Members and coaches use Academy in any of them. Emails and documents come in the same languages.

  • Are the plans the same for a program provider?

    Clubs and Programs use the same Academy plans. The figures shown are proposed euro prices; currency, capacity and local payment requirements are confirmed for your organization. A program provider cannot create its own workspace yet. Contakt creates it, and that starts with a short written request. A program that teaches only at other people's sites cannot be set up yet. Ask, and we tell you where it stands.

    Email Contakt

Talk through your setup with us.

Tell us about your club or program and the work you want Academy to connect.